Quality Assurance

Quality Policy

	Meeting or exceeding the requirements of both our internal and external customers.
	Meeting all regulatory requirements.
	Making continual improvements in quality, service, delivery and profitability
	Ensuring that employees are fully involved and empowered to attain these objectives.

Quality System

	Kitco's Quality System is approved and certified to ISO9001:2000/AS9100 and FAA AC-0056A through the Performance Review Institute, an affiliate of SAE and RAB accredited registrar.
	Platinum Preferred Supplier to Northrop Grumman
	ISO Compliance approval with DCM-SLC
	USBA Administrator's Awards for Excellence
	Small Business Prime Contractor of the Year
	Kitco Quality Assurance designees are currently authorized to sign and release government direct shipments by Alternate Release Procedure through authority granted by DCM-SLC.

Continuous Improvement

To sustain an environment of continuous improvement, meet or exceed customer expectations, and hit target objectives in line with Six Sigma Plus initiatives, the Director of Quality Assurance and Continuous Improvement champions various assessment activities throughout the organization. These assessments are intended to ensure that internal processes, procedures, and performance accuracy levels are supporting annual goal deployment objectives. Tracking various internal performance metrics, as well as regularly scheduled internal process audits in compliance with ISO9001-2000 requirements and monthly management reviews support progress to these objectives and drives further process improvement initiatives.